Little Musketeers Terms and Conditions

Contact details:
Little Musketeers
28 Fillebrook Avenue
Leigh-on-Sea
Essex
SS9 3NT

E-mail: [email protected]

Tel: 0333 577 7572

Definitions

“Little Musketeers” means the company or person with whom you have entered into this agreement.

“Activity” means any camp, course, event, club, party, or activity run by Little Musketeers which you are
booking on to.

“Booking Form” means the form relating to the enrolment or re-enrolment of the pupil on an activity.

“Fee” means the monetary cost per activity as specified on the booking form.

“Coach” means the individual(s), employed by Little Musketeers to teach the Activity. Whilst we make
every effort to ensure consistency of Coaches during an Activity, Little Musketeers reserve the right to
change the coaching staff where necessary.

“School” and “Venue” means the premises where the Activity takes place.

“Pupil” means the child attending the activity, whose details are specified by the Parent or Carer on the
booking Form.

“Terms” means the terms and conditions set out in this document and any special terms and conditions
agreed in writing by Little Musketeers and the parent.

Bookings

All bookings are subject to these terms and conditions.

Bookings may only be made by customers aged 18 or over.

Little Musketeers provide an online booking system, once the form has been completed and submitted, and
payment validated by Little Musketeers the customer will be sent a confirmation e-mail to the email
address provided.

A Pupil’s place on a Little Musketeers activity is confirmed by an email acknowledgement once payment
has been received.

The Parent must pay the whole Fee to Little Musketeers before the Pupil starts an activity.

The Terms shall be deemed to have been accepted by the Parent upon payment of the Fee by or on behalf
of the Parent. Payment by the Carer shall be deemed to have been made on behalf of the Parent.

The Fee is non-refundable under any circumstances whatsoever except with the prior written agreement of
Little Musketeers, unless the pupil has attended the first class of their course and given notice that they will
not be continuing to attend classes within 24 hours of attending the first class, in which case the course
fees will be refunded in full within 30 days.

The Parent/Carer understands that when booking onto an Activity sessions are to be used consecutively or
as specified.

Cancellation.

Little Musketeers may cancel this contract at any time before the Pupil commences the Activity for any
reason whatsoever. Little Musketeers shall not be liable for any loss or damage whatsoever arising from
such cancellation.

In the event of cancellation by Little Musketeers prior to the start date of an activity by the Pupil, Little
Musketeers will refund any fees for outstanding classes within 30 days

If classes are cancelled as a result of an “Act of God” (e.g. disruption resulting from extreme weather
conditions, earthquakes, etc), strikes, terrorist activity, or where local authorities/public guidance advise
that classes should be temporarily suspended, then no refunds will be given and it will not be permitted to
defer classes during the affected period.

Complaints

In the unlikely event that you or the Pupil are dissatisfied with the service we provide then please in the
first instance raise it with the coach at the activity. He/she will deal with the problem in accordance with
our policies and procedures.

If the problem is not resolved to your satisfaction then please write to [email protected]
within 7 days of pupil’s attendance on the activity.

We take your views and complaints very seriously and will endeavour to resolve your complaint as quickly
as possible. Refunds will only be issued if Little Musketeers is proven to be in breach of its Terms &
Conditions.

Child Protection

All Little Musketeers coaches hold current Child Protection and DBS check certification. If a pupil makes
an abuse related disclosure, or a member of staff believes that the pupil is suffering from abuse, we will act
in accordance with our child protection policy, a copy of which is available on request.

Discipline.

Little Musketeers reserve the right to exclude the Pupil from any Activity temporarily or permanently if
the behaviour of a Pupil is determined by Little Musketeers to be unacceptable.
The standard of behaviour which is to be regarded as unacceptable shall be determined by Little
Musketeers.

Film/Photography

Little Musketeers may from time to time take photographs/film of a Little Musketeers activity. The use of
these is solely for promoting and publicising Little Musketeers activities through relevant literature,
website, press and TV.

Parents/guardians that do not wish for a pupil to be photographed/filmed must make Little Musketeers
aware of this at the time of booking or in writing before the activity starts (where possible Little
Musketeers will inform parents/guardians at the start of an activity when filming is planned).

Data Protection

Little Musketeers will hold all personal data in accordance with its Privacy Policy.

Personal Property

Except in the case of fraud, Little Musketeers, its coaches, employees or agents accept no responsibility
under any circumstances for any loss (consequential or otherwise), damage, expense or delay suffered or
incurred by the Parent, the Pupil or any other party arising directly or indirectly or in any way connected
with the attendance of the Pupil at the Course (or any part of it) or any other act or omission on the part of
Little Musketeers or any of its coaches, employees or agents even if such act or omission is negligent.

No electronic tablets, mobile phones or recording devices are permitted to be used during attendance of the
event. Please ask your child to pass any such items to a member of staff for safe keeping.

Medical information

Any medical conditions which a pupil may have must be fully disclosed:

1) In writing at the time of book the Activity.
(2) To the coach prior to the activity taking place.

Leaving an Activity

All pupils must be collected by a parent/carer. Any pupil who is allowed to walk home unaccompanied
from an activity will only be allowed to leave by themselves if written consent has been provided by the
school or parent/carer concerned prior to the activity taking place. Should a letter be received from the
pupil then further steps shall be taken to confirm parental consent.

Health & Safety

A full risk assessment will be carried out before any activity takes place at a new venue.
Little Musketeers have a current Health & Safety policy to which all staff adhere.

By agreeing to these terms and conditions, you are providing consent for Little Musketeers coaches to
administer all necessary first aid to pupils as required at any time.

Any participant wearing earrings will need to have these removed prior to attendance or for newly pierced
ears they must be covered with appropriate tape or be fitted with a plastic retainer from a reputable
jeweller.

It is the parent/guardian’s responsibility to ensure appropriate clothing is worn and/or available for their
child for the activity being undertaken and weather conditions.

Exclusion of Liability

The Parent agrees (for and on behalf of the Parent and the Pupil) that any claim by the Parent or the Pupil
against Little Musketeers or any coach, employee or agent of Little Musketeers must be brought within 60
days of the event that gave rise to such claim. Any claim made thereafter shall be time-barred.
The Parent acknowledges, warrants and undertakes (for and on behalf of the Parent and the Pupil) that the
maximum aggregate liability of Little Musketeers to the Parent and/or Pupil under these terms shall not
exceed the Fee.

All warranties and conditions whether implied by statute or otherwise are excluded from this contract
provided that nothing in this contract shall restrict or exclude liability for death or personal injury caused
by the negligence of Little Musketeers, its coaches, servants, employees or agents or affects the statutory
rights of the Parent or Pupil.

General.

The information on this website is updated regularly, however we hereby exclude any liability for the
quality of content and its accuracy and completeness.

These Terms constitute the entire agreement between the parties hereto and supersede all prior agreements
and understandings between the parties. It is agreed that no statement, promise or inducement whether
written or oral alleged to have been made by either party and which is no contained herein shall be binding
or form part of this Agreement.

This entire agreement shall be governed by English Law and shall fall under English jurisdiction. For
Republic of Ireland based courses, this entire agreement shall be governed by Republic of Ireland Law
and shall fall under Republic of Ireland jurisdiction.

Copies of Little Musketeers policies and procedures are available upon request from
[email protected].

Little Musketeers

Little Musketeers